The Golden Rule of Consulting

I have had colleagues that don’t want to do documentation, that don’t want to make a smooth user experience that don’t want to create a system that conforms to the customer’s business process. That is not good. My golden rule of consulting is, if I were in the customer’s shoes, would I be willing to accept this (system/code/whatever). […]

https://coyleonsharepoint.wordpress.com/2015/12/24/the-golden-rule-of-consulting/

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